Cookie Policy

1. What cookies and similar technologies are

ClearAIDesk.com uses cookies, local storage and similar technologies to ensure the proper operation of the platform, security, maintaining user sessions, remembering settings, handling preferences, and performing technical and analytical measurements related to the use of the service.

2. Essential cookies and storage

Essential cookies and storage mechanisms are used to the extent necessary to provide the electronic service, in particular for logging in, maintaining sessions, remembering the active organization, language settings, ensuring security, protecting against abuse, and enabling the proper operation of the service’s basic functions. These technologies do not require separate user consent.

3. Functional, analytical and similar cookies

Functional, analytical, statistical, marketing and integration technologies are used in accordance with the user’s consent settings and applicable law. They are used in particular to remember additional preferences, analyze how the platform is used, improve service quality, measure the effectiveness of communications, and support integrated external tools.

4. Scope of data used

• session identifiers and login status
• interface preferences, such as language, view or active organization
• security parameters and information needed to protect the service
• technical information about the device, browser, IP address, date and time of connection, and the way the service is used
• aggregated or technical analytical data concerning the operation of the platform and the use of its functions
• information required to support integrations, payments, security, hosting and embedded components

5. Managing consent and settings

The user may manage cookies through browser settings and the consent management panel available in the service. The user may change their consent settings at any time, subject to cookies and technologies that are necessary for the proper operation of the platform. Restricting cookies or local storage may cause some functions to work incorrectly, in particular logging in, maintaining sessions, saving settings, selecting an organization or security functions.

6. External providers

The platform uses external providers that support the operation of the service, in particular in the areas of hosting, security, payments, analytics, technical support, communications and embedded components. These providers may use their own cookies or similar identifiers in accordance with the scope of the services provided, the user’s consent settings and their own privacy documentation.

7. Retention period

Cookies and data stored in local storage are retained for the period required to achieve the purpose for which they are used. Session cookies expire when the browser session ends, while persistent cookies and local storage data remain stored for a specified period or until they are deleted by the user, consent settings are changed or browser configuration is modified.

8. Changes to the Cookie Policy

The Cookie Policy is updated in the event of technological, legal or functional changes. The current version of the Cookie Policy is published in the ClearAIDesk.com service.